How Alta Signal Co handles the information you share with us — explained plainly, with no hidden static.
We only collect the information you choose to give us through our contact and help request forms, or when you buy one of our digital products, plus standard technical data our host records to keep the site running and secure. We use it to reply to you, support what you've bought, and tell you about our services when you've asked us to. We don't sell your information, and we don't use it for advertising. You can ask us to see, correct, or delete what you've shared at any time — just email operations@altasignalco.com.
This Privacy Policy describes how Alta Signal Co LLC ("Alta Signal Co," "we," "us," or "our") handles information collected through our website at www.altasignalco.com. It applies to visitors to our website, to people who contact us or request help through our website forms, and to customers who buy our digital products, such as OpMatrix, through online marketplaces including Etsy and Payhip.
If you become a client, the handling of your business and project information is governed by your signed Service Agreement and any non-disclosure agreement between us, which take precedence over this policy for matters within their scope.
When you fill out our contact form, you may provide:
You choose what to share. The form asks for business contact details so we can respond meaningfully — we don't ask for sensitive personal information, and we ask that you don't send any.
When you request help with one of our products or services (for example, at www.altasignalco.com/opmatrixhelpform), you may provide:
The form also records your browser's time zone setting to help us suggest call times. We use this information only to answer your request, confirm your purchase, and prepare for and schedule your help call.
If you buy one of our digital products through a marketplace such as Etsy or Payhip, the marketplace shares the order details we need to deliver and support your purchase, such as your name, email address, order number, the item and license you bought, and your country or postal code for tax purposes. Payments are handled by the marketplace and its payment processors; we never see or store your full card details. Each marketplace's own privacy policy also applies to your purchase.
We may offer an email newsletter in the future. If we do, we'll collect only your email address (and your name, if you choose to give it) with your consent, and every email will include a link to unsubscribe. We'll update this policy before the newsletter launches.
Like nearly all websites, our hosting provider automatically records standard technical information when you visit — such as your IP address, browser type, the pages you view, and the date and time of your visit. This is used to operate the site, diagnose problems, and protect against abuse.
We have reserved the ability to add privacy-respecting website analytics in the future. As of the effective date above, analytics are not active on this site. If we enable them, we will update this policy and our Cookie Policy first.
We use the information described above to:
We do not sell your personal information, and we do not use it for targeted advertising or to build advertising profiles.
Our contact and help request forms use automated technical measures to filter out spam and automated submissions — for example, checking how a form is submitted and using a hidden anti-bot field. These measures screen out automated junk only. They do not evaluate, score, or make decisions about you as a person, and we do not use them for profiling.
We keep our list of service providers deliberately small. The providers below may process information on our behalf so the website and our communications can function. Each is bound by its own privacy and security obligations.
| Provider | What it does | Status |
|---|---|---|
| Web3Forms | Delivered contact-form submissions to our inbox until October 13, 2026 | No longer used |
| Google Workspace | Our business email — where your message is received and stored. Google Sheets and Google Apps Script also receive and store contact form and help request form submissions in private, access-restricted spreadsheets. | In use |
| Etsy and Payhip | Marketplaces where our digital products are sold; they process your order and payment and share order details with us. Governed by each marketplace's own privacy policy. | In use |
| Hostinger | Website hosting and standard server logs | In use |
| Calendly | Discovery-call and help-call scheduling — only if you click through to book; governed by Calendly's own privacy policy | In use (on click) |
| Google Fonts & Cloudflare (cdnjs) | Deliver our website fonts and icons; may receive your IP address as a technical necessity of loading those files | In use |
| Website analytics | Aggregate, privacy-respecting usage measurement | Planned — not active |
| Email newsletter service | Would send our newsletter to subscribers who sign up | Planned — not active |
We share information with these providers only as needed for the purposes above. We may also disclose information if required by law, to enforce our agreements, or to protect the rights, property, or safety of Alta Signal Co or others.
Our website currently uses very little in the way of cookies or tracking technologies. For the full picture — what's active today, what's planned, and how to control it — see our Cookie Policy.
We keep the information you send us only as long as we reasonably need it. For inquiries that don't lead to an engagement, we typically retain contact-form information for up to 24 months and then delete it, unless you ask us to delete it sooner or a longer period is required by law. If you become a client, your information is retained under the terms of your Service Agreement.
We take reasonable, industry-standard measures to protect the information we hold. The website is served over an encrypted (HTTPS/TLS) connection, we apply server-level security headers and hardening, and our contact and help request forms include automated abuse protection. No website or method of transmission is ever completely secure, so we can't guarantee absolute security — but we work to keep your information safe and to limit what we collect in the first place.
You are in control of the information you share with us. At any time, you may ask us to:
To make any of these requests, email operations@altasignalco.com. We honor these requests as a matter of practice, regardless of whether a specific law requires it of us.
Colorado residents: Colorado law gives residents certain rights over their personal data, including the rights to access, correct, delete, and obtain a portable copy of their data, and to opt out of its sale or use for targeted advertising. We do not sell personal data or use it for targeted advertising. If you are a Colorado resident and would like to exercise any of these rights, contact us at the email above and we will respond.
Customers outside the United States: Our digital products are sold internationally. If you're in the European Union, the United Kingdom, or another country with data protection laws, you have the rights your local law provides, including access, correction, deletion, and objection. We process your information to deliver and support products you've bought (to perform our contract with you), with your consent (for help request forms and any newsletter), to meet legal obligations (such as tax records), and for our legitimate interest in keeping our website secure. Your information is stored and processed in the United States. To exercise your rights, contact us using the details below; you may also complain to your local data protection authority.
Our website and services are intended for businesses and adults. The site is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a minor has provided us information, contact us and we will delete it.
Our website may link to third-party sites and services — for example, our scheduling page on Calendly or our social profiles. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. If we make a material change, we'll take reasonable steps to make it noticeable. Your continued use of the site after an update means you accept the revised policy.
Questions about this policy or your information? Reach us at:
Alta Signal Co LLC
6767 S Vine St, Centennial, CO 80122
Serving all of Colorado and customers worldwide for digital products
Email: operations@altasignalco.com
Phone: (866) 719-2303
Alta Signal Co LLC is a Colorado limited liability company. This Privacy Policy is provided for transparency and does not create any contractual rights beyond those required by applicable law.